Accessibility Statement
NuzzleFox is committed to making our website, products and customer experience as clear, welcoming and accessible as reasonably possible.
Our commitment to accessibility
We believe thoughtful design should help more people take part, explore and enjoy. Accessibility is an important part of the NuzzleFox journey, and we aim to keep improving as our website and product collections grow.
Website Accessibility
We aim to make the NuzzleFox website straightforward to navigate and easy to understand across desktop computers, tablets and mobile devices.
When developing and updating the website, we aim to:
- Use clear headings and a logical page structure.
- Use readable text sizes and suitable colour contrast.
- Make buttons and links clear and easy to identify.
- Use meaningful text for important links.
- Provide product descriptions that explain key features clearly.
- Support keyboard navigation where reasonably possible.
- Use alternative text for important website images where appropriate.
- Keep the website usable on a range of screen sizes.
Accessible Product Information
We aim to provide clear information so customers, parents, carers, teachers and other responsible adults can make an informed decision before purchasing.
Where relevant, individual product pages may include information about:
- Tactile shapes, textures or raised details.
- Finger grooves or easy-to-handle pieces.
- Braille options or other accessible features.
- Product dimensions and piece sizes.
- Age guidance and safety information.
- Small parts and supervision requirements.
- Materials, finishes and care instructions.
Features may vary between products
Not every NuzzleFox product will include the same accessibility features. Each product page will explain what is included.
Tactile Design
Selected products may use raised shapes, engraved outlines, finger grooves or other tactile features to support touch-based exploration.
Braille Options
Where suitable, selected products may offer braille as an optional feature. Availability will be clearly shown on the product page.
Clear Descriptions
We aim to explain product features, measurements, materials and suitability clearly before customers place an order.
Thoughtful Improvements
We continue to review our designs and welcome constructive feedback that may help us improve future products and collections.
Individual needs are different
Accessibility needs and abilities vary from person to person. A feature that is useful for one customer may not be suitable for another.
Parents, carers, teachers and responsible adults should review the full product description and decide whether an item is appropriate for the intended user.
Please contact us before ordering if you need more information about a product's size, pieces, tactile features, braille options or suitability.
Alternative Ways to Get Help
If you experience difficulty using our website, understanding product information or completing an order, please contact us.
We will do our best to provide the information in a clearer format or offer reasonable assistance where possible.
Please explain which page, product or part of the ordering process you are having difficulty with. This helps us understand the issue and look for ways to improve.
Ongoing Improvement
NuzzleFox is a growing business, and our website and product range will continue to develop.
We aim to review accessibility as new pages, products and features are introduced. We may not always get everything right immediately, but we are committed to listening, learning and making practical improvements.
Need Accessibility Support?
Contact us if you need additional product information, help using the website or would like to share accessibility feedback. Messages are checked seven days a week, and we aim to reply within 1–2 days.
Contact NuzzleFoxLast updated: July 2026